Interpersonal/intercultural communication at the work place

Table of Contents Abstract Introduction Methodology Findings Discussion.  Intercultural communication Conclusions Works Cited Abstract This academic paper looks into interpersonal communication and the issues that affect it or are in play when it is present within the workplace. The paper tries to answer whether different cultures have an effect on interpersonal communication at the workplace and whether evolving processes that enlarge the culture by building on its strengths and functional elements have a positive impact.Advertising We will write a custom essay sample on Interpersonal/intercultural communication at the work place specifically for you for only $16.05 $11/page Learn More As a result the research paper looks into how business owners can utilize interpersonal communication and the different cultures at work to both theirs and employees’ advantage to creating a conducive and motivated working environment Introduction The busines s under case study has been in existence for slightly more than one year. It is a general practitioner business engaged in medical consultation. Mr. Smith the owner of the PharmaMed General Practitioners, states that it is a fulfilling venture as for both him and his employees. Subsequently, he and his employees are able to interact with people of various and diverse cultures that come to seek solutions for a myriad of medical issues. The business has five employees both full time and part time. Communication models are very useful tools which enable us to come to terms with elusive or intricate concepts. Communication theory has engendered many models, most notably the transmission approach and the transactional approach Methodology Data for this study was obtained through interviewing the owner and proprietor of the business. A set of questions was prepared by the interviewer to guide in the obtaining of information about inter personal communication in an intercultural setting. T he interview was explained to the reasons of the interview and the need for the specific information being searched for (Samovar, Porter McDaniel 79). The findings were then later compiled and presented in a write up that clearly outlined intercultural/interpersonal communication and its benefits in the workplace.Advertising Looking for essay on business communication? Let's see if we can help you! Get your first paper with 15% OFF Learn More The research was based on finding out the impact of diversity in culture within the workplace. The research respondent (interviewee) was asked a number of questions in regards to communication issues he encounters on a day to day basis at his workplace. It was perceived that the interviewee had information at hand regarding his business organization and on the required questions as this had been explained before hand while scheduling for the interview. Findings The study found out that there is need for further study and research on multicultural placed business organizations. This is due to the fact that the work place today does not only contain people from the same culture but a diverse grouping. The study also found out that the client base is also culturally diversified and there is need for employees to be well informed on how to deal with various cultures (Novinger, 57). The academic study also found out that from the information obtained from the interviewee, most local clients were made up of various cultures and understanding them was not all that easy but the employees did their best to serve them. The research found out that the world today is faced with a myriad of issues stemming up from a misunderstanding of the multicultural workplace. Discussion.  Intercultural communication Cultures vary quite extensively as is the case shown by the case study here. Among the employees and also among those that come for services from the business. Previous studies suggest that being objective about cultu re is utterly impossible. This is attributed to the fact that one is surrounded by their own personal culture to a point that it feels like that is what is only there and everyone should adhere to it. It becomes rather hard for people to appreciate other cultures apart from their own (Neuliep 66). Therefore this brings out the need for intercultural compounded with interpersonal communication especially within the work place.Advertising We will write a custom essay sample on Interpersonal/intercultural communication at the work place specifically for you for only $16.05 $11/page Learn More However, first one has to understand what intercultural communication is and entails. In today’s globalised world that is business oriented and driven overseas business trips and globalization are an integral part of many business organizations (Jandt 134). The skill of managing intercultural relations, and predicting intercultural issues should be an integral part for all business managers. The need for intercultural communication is driven by the astonishing levels of perception into the realities of this globalised world brought about by the diverse cultures. Each person has his or her own cultural value system, ways of doing things, beliefs, and preferences. When communicating with these people it is important to know what and how to say things, how to organize things, and what to take into account, or (expensive) mistakes might be made (Samovar, Porter McDaniel 133). To be able to set up an organization in this multicultural world a business manager should be able to identify and explain the importance of improved intercultural communication skills within businesses and be able to appreciate the advantages of a diversified workforce in their specific industry and other industries in the business world (Sarbaugh 121). In addition to this, an understanding business manager who is sensitive to existing cultural background of others esp ecially his employees, is able to adjust the suggestions one wants to make to the existing constraints and limitations that face the existence of an organization (Scollon Scollon 187). This creates a better working environment for employees. These elements underline the importance of being able to manage intercultural communication issues (Trenholm Jensen 97). As the world becomes increasingly globalised; and information communication technology erodes borders, intercultural communication becomes increasingly important for any manager, especially in the world of business (Samovar, Porter McDaniel 22).Advertising Looking for essay on business communication? Let's see if we can help you! Get your first paper with 15% OFF Learn More The key concept to retain in communication, is that no one component of communication – 1. The emotional [non-verbal]; 2.the cognitive [verbal] and 3.the philosophical [discourse] – functions in isolation for very long. Unless a handicap is present, an individual operates from all three sectors whenever he/she is communicating. Conclusions Intercultural communication is necessary at the workplace as a business manager is able to tap on the emotional strength of their employees to manage both their own and their clients anxiety as learning and change become more and more a part of life. Making use of interpersonal and intercultural communication helps the business to practice empathy and to see the world as others see it, and understand others’ behavior from their perspective. Development of new skills in studying cultural postulations; recognizing functional and dysfunctional postulations and surfacing developments that make bigger the culture by engaging its po tency and functional elements are vital elements for the business mix in today’s globalized business world. Works Cited Jandt, Fred. Intercultural communication: a global reader. Teller Road: SAGE, 2004. Print. Neuliep, James. Intercultural communication: a contextual approach. Teller Road: Sage, 2008. Print. Novinger, Tracy. Intercultural communication: a practical guide. El Paso: University of Texas Press, 2001. Print. 210 pages Samovar, Larry, Porter, Richard McDaniel, Edwin. Communication Between Cultures, New York: Cengage Learning, 2001. Print. Samovar, Larry, Porter, Richard McDaniel, Edwin. Intercultural Communication: A Reader. New York: Cengage Learning, 2008. Print. Sarbaugh, Luke. Intercultural communication. Piscataway Township: Transaction Publishers, 1988. Print. Scollon, Ronald, Scollon, Suzanne. Intercultural communication: a discourse approach San Francisco: Wiley-Blackwell, 2001. Print. Trenholm, Sarah, Jensen, Arthur. Interpersonal communication New Yo rk: Oxford University Press, 2008. Print. 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Secondary Education Essay

Secondary Education Essay Secondary Education Essay The Comparison and contrast of Education Systems in China and the UK No one could avoid the tremendous influence of going overseas in China, more or less, which is one of the hottest topics of late. Hence, it is essential to compare the two study stages in the education systems between China and the UK. The purpose of the essay is to provide the information for the Chinese students who have the plan to study in the UK. It is obvious that the curriculum setting in the primary and secondary education is different, whether in the length of time of the courses, the course content and the size of classes. In Chinaï ¼Å'the length of the process of studying the primary and secondary education is 12 years, which is shorter than that of the UK students (Table 2). During the period of the primary and secondary education, China’s elementary education aims to build the foundation of education with more study and less thought, while the education in the UK aims to cultivate the student’s imagination, creativity and the piratical ability (Table 1). Therefore, it is possible to consider that Chinese students’ examination-oriented ability is strong because of the large number of practice and examinations, especially in mathematics and physics. In the UK, there are no more than 15 students in a class; compare with the large size of Chinese class which is approximately 50 people (Table 1). Ther efore, the large-class teaching could be a reason that that reducing the possibility of group activities. However, in the next stage (post-secondary and higher education), students in China use almost twice time to graduate from university than students in the UK, with 4 years of undergraduate study and 3 years of graduate study (excepting some Scottish universities). According to Yin (2011), students in China universities still lack the training of practical skills. She also thinks that they only need to use more time to prepare the different type of examinations at the end of the semester, rather than participate in the academic researches in the whole semester. Yin highlights the standard of the success education system should focus on training the qualified people instead of high enrolment rate. Comparing the level of the education system China and the UK, the advantage of the education systems in UK is obvious. Wallace (2013) reports that the UK education system has trained the over 100 Nobel Prize winners, which is the most number of Nobel Prize winners in the world; while, there i s only three Nobel Prize winners in China. In conclusion, as a Chinese oversea student, to recognize the strengths and weaknesses in study is benefit to promote the competitiveness in the UK’s universities. 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International Business Research and Analysis Project Paper

International Business and Analysis Project - Research Paper Example This instrument was introduced in South Africa which further received the accreditation in the global context. Through the instrument or the container, people can transport five times of the water transportable through traditional means. A standard size of a barrel can hold 90 liters of water at a time. The product is often considered to be ideal for developing countries such as South Africa, Bangladesh, and Sri Lanka among others where people need to transport water from one place to another to lead their regular life owing to the scarcity of clean water to satisfy the daily requirements. According to the report published by Consultancy African Intelligence, two out of five people in Africa lack accessibility to sufficient clean drinking water. Owing to the massive population of South Africa, the percentage of the citizens in the country lacking accessibility to clean drinking water accounts to almost the population of US and Russia. This can impose significant impact on the social threat of the nation causing poor health and dehydration within the society (George Brown College, â€Å"Watershed: The World House Guide to Designing Water’s Future†). Hence, with regards to the rapidly increasing significance of the Hippo Water Roller as an ideal water transporting device, the adaptation of water purifier inside the barrels shall further increase the contribution of the project towards social health. 2. Thesis Statement The discussion henceforth tends to address the requirement of adapting a water purifier in the Hippo Water Roller device concentrating on the business environment of South Africa. In this regard the report will take into account the economic, political, legal, bureaucratic, socio-cultural and managerial or labor climates of South Africa that can influence the adaptation of water purification filter amid the communities. The other evaluative aspects would include the size of the potential market for Hippo Water Roller in South Africa, persisting competition in the region, marketing and distribution opportunities, and the financial viability of the project. 3. Need For Water Purification In the current environmental context of South Africa, it has often been observed that most of the water from taps and wells are not adequately pure for drinking purposes due to environmental and industrial pollution. The bases of drinking water in South Africa are commonly available through wells, rivers, and lakes among others which have also become polluted owing to the increasing industrialization. Pollution in the water can be caused due to the existence of different minerals and chemicals which are mostly observed to be man-made. This further tends to cause severe diseases such as waterborne diseases (e.g. diarrhea), cancer, liver damage and other chronic illness which can even result as an epidemic. Hence, inaccessibility to drinkable water can emerge as a significant threat for the national health and therefore, impose rest riction to the overall development of the country

Indonesian Position Report Essay Example | Topics and Well Written Essays - 2500 words

Indonesian Position Report - Essay Example The RC/RC Climate Centre and the global amalgamation of the Red Cross/Red Crescent (IFRC) distinguish this conference as an imperative venture to champion the government and other stakeholders about the significance in addressing the detrimental effects of climate change on the defencelessness of the people around the world, precisely in embryonic countries and what necessitates, to be the global adaptation support strategy. Duval-Smith, Alex. (2005). Ecological anomalies are frequently pointed out as a prominent example of issues transcending national borders which relatively demands international and political coordination. 1This prompts environmental consciousness that should be integrated within the social fabric of the society in mobilizing relentless for environmental conservations stipulated by the UNFCCC. Besides this enormous outcry, latest surge on globalization has still been centred on national issues where national actors or institutions have been targeted. Indonesian government has vowed to support the composite projecting by pumping in $10 million that is issued in three trances. The scientific assistance is evident throughout these phases. This monetary juncture will support the GEF's objective in plummeting the risks of climate transformation by avoiding imperative methane gas production from the decomposition of organic dissipate in landfills and the consequential emission of greenhouse gas. These remunerations will be achieved by transforming the organic division of the solid waste torrent to agricultural manure, rather than trucking it to and discarding it in landfills. Tonne for tonne, a 20- fold decrease in GHG emissions can be achieved if the organic wastes are degraded aerobically. Rogers, Paul (2004). The Background of the UNFCC In the direction of the end of the second last decade of the last century, World Meteorological organisation (WMO) and the UN Environment Programme (UNEP) time-honoured the Intergovernmental Panel on climate change, as a reply to growing scientific and well structured methodological concerns on climate change. Climatic anomaly was first discovered in 1990 by the IPCC's first report, it nevertheless, emphasised that human actions probably played a causative role, noticeably adding to the natural process already taking place. The fourth Analysis was produced in this years June report; the report outlined that it's now unequivocal that the climatic changes are on a rampage and the probability of this happenings is blamed on the human activities. Myriad aspects of excessive whether all round the world are already shifting. United Nation in the early nineties organised for a conference on the Environment and Development (the Earth Summit). 2At this conference governments agreed on the Uni ted Nations Framework Convention on Climate Change (UNFCCC). The Convention was signed and later ratified by 192 countries and thus enjoys universal membership. These countries that had approved concurrently ratified the UNFCCC have since been convening as from 1995 under the umbrella of the Conference of parties (COP). Graced with the presence by all members; these meetings are the highest verdict-making influence of the conference. Penny, C (2005). They have been conduits that have been used to

How to Establish and Maintain a Safe and Supportive Learning Environment Essay Example for Free

How to Establish and Maintain a Safe and Supportive Learning Environment Essay ‘’A suitable learning environment is crucial for effective learning to take place. This involves not only the venue and resources used, but also your attitude and the support you give to your students’’ ( Gravells A 2012, pg 24). In providing an ideal learning environment, you might have to be creative and work with the settings you are provided with. You must consider your student’s health and safety needs, and work within the boundaries of your organisation policies. Should there be any concerns about health and safety you must inform your organisation’s designated personnel. At no time should your learner’s health and safety be compromised. To establish purposeful learning in your given environment you must arrange the physical space to be conducive to discussion, and you as the facilitator should be easily seen by your learners. The toilet facilities should be clearly accessible, and any disable needs are met. When food and drink are provided, it should be suitable for everyone. For example the vegetarians, kosher and halal preferences, should be catered too as far as possible. If you have a break time it is good practice to let your learners know when this will take place. Knowing this can help your learners focus on their learning. Delivering your sessions with passion can help to motivate your learners. It is your responsibility to be prepared; making sure your environment is clean, and at the right temperature. If it is too hot, be considerate and open doors or windows- do try to solve or manage the problem. Also the quality of your lesson, tells your learners, you are professional and serious about your job. In such an environment your learners can feel ‘’safe secure, confident, and valued’’ (Gravells A 2012 pg25). This safety first approach is reflective of Maslow’s Hierarchy of needs, which states if one’s basic needs are met, and one feels comfortable, then one can feel a sense of belonging, which positively affects self esteem, this in turn can have a positive effect on learning Maslow 1987. (Gravells A 2012 pg 42).

Essay --

Sexual harassment is another subject of interpersonal communication that occurs in the workplace. Although sexual harassment violates Title VII of the Civil Rights Act of 1964 and as amended by the Civil Rights Act of 1991, it is still a reality in all places of employment which is why it is something that everyone should have the ability to identify, understand, and effectively respond to. The U.S. Equal Employment Opportunity Commission defines sexual harassment as follows: Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitute sexual harassment when this conduct explicitly or implicitly affects an individual's employment, unreasonably interferes with an individual's work performance, or creates an intimidating, hostile, and offensive work environment. Sexual harassment can take place between any two individuals: any gender to any gender, any business, school, place of social, religious, and political organization, authority to subordinate, subordinate to authority.The DeVito text separates this definiti...

Deception Point Page 2

â€Å"It is.† Her father's eyes studied her closely. Rachel felt part of her defenses melt away under his gaze, and she cursed the man's power. The senator's eyes were his gift – a gift Rachel suspected would probably carry him to the White House. On cue, his eyes would well with tears, and then, an instant later, they would clear, opening a window to an impassioned soul, extending a bond of trust to all. It's all about trust, her father always said. The senator had lost Rachel's years ago, but he was quickly gaining the country's. â€Å"I have a proposition for you,† Senator Sexton said. â€Å"Let me guess,† Rachel replied, attempting to refortify her position. â€Å"Some prominent divorce looking for a young wife?† â€Å"Don't kid yourself, honey. You're not that young anymore.† Rachel felt the familiar shrinking sensation that so often accompanied meetings with her father. â€Å"I want to throw you a life raft,† he said. â€Å"I wasn't aware I was drowning.† â€Å"You're not. The President is. You should jump ship before it's too late.† â€Å"Haven't we had this conversation?† â€Å"Think about your future, Rachel. You can come work for me.† â€Å"I hope that's not why you asked me to breakfast.† The senator's veneer of calm broke ever so slightly. â€Å"Rachel, can't you see that your working for him reflects badly on me. And on my campaign.† Rachel sighed. She and her father had been through this. â€Å"Dad, I don't work for the President. I haven't even met the President. I work in Fairfax, for God's sake!† â€Å"Politics is perception, Rachel. It appears you work for the President.† Rachel exhaled, trying to keep her cool. â€Å"I worked too hard to get this job, Dad. I'm not quitting.† The senator's eyes narrowed. â€Å"You know, sometimes your selfish attitude really-â€Å" â€Å"Senator Sexton?† A reporter materialized beside the table. Sexton's demeanor thawed instantly. Rachel groaned and took a croissant from the basket on the table. â€Å"Ralph Sneeden,† the reporter said. â€Å"Washington Post. May I ask you a few questions?† The senator smiled, dabbing his mouth with a napkin. â€Å"My pleasure, Ralph. Just make it quick. I don't want my coffee getting cold.† The reporter laughed on cue. â€Å"Of course, sir.† He pulled out a minirecorder and turned it on. â€Å"Senator, your television ads call for legislation ensuring equal salaries for women in the workplace†¦ as well as for tax cuts for new families. Can you comment on your rationale?† â€Å"Sure. I'm simply a huge fan of strong women and strong families.† Rachel practically choked on her croissant. â€Å"And on the subject of families,† the reporter followed up, â€Å"you talk a lot about education. You've proposed some highly controversial budget cuts in an effort to allocate more funds to our nation's schools.† â€Å"I believe the children are our future.† Rachel could not believe her father had sunk to quoting pop songs. â€Å"Finally, sir,† the reporter said, â€Å"you've taken an enormous jump in the polls these past few weeks. The President has got to be worried. Any thoughts on your recent success?† â€Å"I think it has to do with trust. Americans are starting to see that the President cannot be trusted to make the tough decisions facing this nation. Runaway government spending is putting this country deeper in debt every day, and Americans are starting to realize that it's time to stop spending and start mending.† Like a stay of execution from her father's rhetoric, the pager in Rachel's handbag went off. Normally the harsh electronic beeping was an unwelcome interruption, but at the moment, it sounded almost melodious. The senator glared indignantly at having been interrupted. Rachel fished the pager from her handbag and pressed a preset sequence of five buttons, confirming that she was indeed the person holding the pager. The beeping stopped, and the LCD began blinking. In fifteen seconds she would receive a secure text message. Sneeden grinned at the senator. â€Å"Your daughter is obviously a busy woman. It's refreshing to see you two still find time in your schedules to dine together.† â€Å"As I said, family comes first.† Sneeden nodded, and then his gaze hardened. â€Å"Might I ask, sir, how you and your daughter manage your conflicts of interest?† â€Å"Conflicts?† Senator Sexton cocked his head with an innocent look of confusion. â€Å"What conflicts do you mean?† Rachel glanced up, grimacing at her father's act. She knew exactly where this was headed. Damn reporters, she thought. Half of them were on political payrolls. The reporter's question was what journalists called a grapefruit – a question that was supposed to look like a tough inquiry but was in fact a scripted favor to the senator – a slow lob pitch that her father could line up and smash out of the park, clearing the air about a few things. â€Å"Well, sir†¦ † The reporter coughed, feigning uneasiness over the question. â€Å"The conflict is that your daughter works for your opponent.† Senator Sexton exploded in laughter, defusing the question instantly. â€Å"Ralph, first of all, the President and I are not opponents. We are simply two patriots who have different ideas about how to run the country we love.† The reporter beamed. He had his sound bite. â€Å"And second?† â€Å"Second, my daughter is not employed by the President; she is employed by the intelligence community. She compiles intel reports and sends them to the White House. It's a fairly low-level position.† He paused and looked at Rachel. â€Å"In fact, dear, I'm not sure you've even met the President, have you?† Rachel stared, her eyes smoldering. The beeper chirped, drawing Rachel's gaze to the incoming message on the LCD screen. – RPRT DIRNRO STAT – She deciphered the shorthand instantly and frowned. The message was unexpected, and most certainly bad news. At least she had her exit cue. â€Å"Gentlemen,† she said. â€Å"It breaks my heart, but I have to go. I'm late for work.† â€Å"Ms. Sexton,† the reporter said quickly, â€Å"before you go, I was wondering if you could comment on the rumors that you called this breakfast meeting to discuss the possibility of leaving your current post to work for your father's campaign?† Rachel felt like someone had thrown hot coffee in her face. The question took her totally off guard. She looked at her father and sensed in his smirk that the question had been prepped. She wanted to climb across the table and stab him with a fork. The reporter shoved the recorder into her face. â€Å"Miss Sexton?† Rachel locked eyes with the reporter. â€Å"Ralph, or whoever the hell you are, get this straight: I have no intention of abandoning my job to work for Senator Sexton, and if you print anything to the contrary, you'll need a shoehorn to get that recorder out of your ass.† The reporter's eyes widened. He clicked off his recorder, hiding a grin. â€Å"Thank you both.† He disappeared. Rachel immediately regretted the outburst. She had inherited her father's temper, and she hated him for it. Smooth, Rachel. Very smooth. Her father glared disapprovingly. â€Å"You'd do well to learn some poise.† Rachel began collecting her things. â€Å"This meeting is over.† The senator was apparently done with her anyway. He pulled out his cellphone to make a call. â€Å"‘Bye, sweetie. Stop by the office one of these days and say hello. And get married, for God's sake. You're thirty-three years old.† â€Å"Thirty-four,† she snapped. â€Å"Your secretary sent a card.†